Returns & Exchanges
At Shades By Niko, we want you to love your new look; if you are not completely satisfied, we offer a 30-day return policy for all unworn and original-condition retail items. Please ensure all tags and protective cases are included to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the eyewear in its original hard case and box to prevent damage during transit, including the original packing slip.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it firmly to the outside of your return package.
Receive Your Refund
Once our team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing