Frequently Asked Questions
Everything you need to know about shopping with Shades By Niko
What is the standard shipping time for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Shades By Niko accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How do I ensure I'm ordering the correct size?
Each product page includes a detailed size guide and measurement chart. If you are between sizes, we generally recommend sizing up for the most comfortable fit.